Teamviewer Support

Thank you for trusting VIETVehicle.com. In order  to make it easy to remote install software for you, we need a software called Teamviewer installed on your dear computer. The purpose of this is so that we can control your computer and install software that you have purchased from us.

It is very important that you find and connect to the steable Internet so that the software installation process can take place smoothly, smoothly and quickly.

Instructions to install Teamviewer:

Step 1: Access the link: https://www.teamviewer.com/

Step 2: Click on “Free download”

Hướng dẫn cài đặt phần mềm Teamviewer 1

Step 3: Proceed to open the file just downloaded

Hướng dẫn cài đặt phần mềm Teamviewer 2

Step 4: Select “Default installation” (1).

Select “Accept – next” (2) to continue with the installation

Hướng dẫn cài đặt phần mềm Teamviewer 3

Step 5: Select “I want to use the free version for personal use” (1).

 Next, click “Finish” (2) to complete the installation.

Hướng dẫn cài đặt phần mềm Teamviewer 4

After the Teamviewer installation is completed, open the software by double-clicking the icon of the Teamviewer software icon phần mềm Teamviewer on the Desktop screen.

Then send Your ID and Password to us via Whatsapp: +84.858.966.333.

Hướng dẫn cài đặt phần mềm Teamviewer 5

Accomplished! Your job is done, all the rest job we will do all, you just rest, when needed, we will contact you.

Some common errors when using Teamviewer software

1. The Teamviewer does not display Your ID and Password.

For this error, please check your Internet connection, try to change to another Wifi network or restart the computer.

Some cases may be caused by firewalls or anti-virus software blocking the software’s access. To fix this, simply turn off the firewall or anti-virus software

2. The Teamviewer shows Your ID and Password, but we cannot connect

The manifestation of this is that we have been connecting for a long time, and will eventually report the connection failure. The reason is also because your Internet connection is weak and unstable. Let’s connect to another Internet connection.

3. The Temviewer software expires

Since we use the free version of Teamviewer, after a while the software will report expiration and we can no longer use it.

To overcome, you do the following

Step 1: Access the link here and download it

Step 2: Open the file just downloaded

Hướng dẫn reset Teamviewer khi hết hạn 1

Step 3: Select “Trial” and then select “Start”.

Huong dan reset Teamviewer khi het han 2

That’s it, please reopen Temviewer and send Your ID and Password to us!